HomeadsHomeads

  •  
home | tenants | Self-service - terms and conditions

Self-Service: Terms and Conditions

This service is good for six (6) months from the date of registration. It is understood the fee is paid to set up the client profile and does not guarantee placement, as we cannot force you to rent one of our listings. Although we make every effort to keep the listings current and accurate, no guarantee is made as to the currency and accuracy when given to policyholder. Other than those stated by law, no warranties other than those stated herein are implied.

The policy is non-transferable. The policyholder can change search requirements as and when the circumstances may alter. This can be done by emailing us, coming into our office, or a request for change can be made via our website. An additional fee may be charged depending on changes made. Changes of profile may be declined by Homeads if it appears that they may not be for the original holder. This policy is taken and supplied for the purpose of finding the holder a home in the city/region nominated only. Should the policy be used for any other purpose, the holder agrees to pay a fine of $2000 for their misuse of the service, payable within seven (7) days. If the fine remains unpaid within seven (7) days, the cost of collection will be the responsibility of the policyholder. Abuses or misuses of the service or staff may result in the termination or suspension of service.

Special terms for: The Unsolicited Electronic Messages Act 2007. Your registration is given and accepted on the basis that you initiated a business contact with us and have therefore authorised us to contact you by email and/or sms messaging if required. If you do not wish us to contact you in either form of communication please do not supply your email address or cell phone numbers.

Terms and conditions for our brokerage service are different and are displayed in the brokerage section

Special terms for text service (SMS). Any unused credits will not be refunded if unused by time of placement. As this is a totally automated service no responsibility nor liability for failure of system is accepted i.e. network failures by Telecom or Vodafone. Please be aware that a significant number of new properties are added to our database each day. Therefore if your search parameters are very broad your message allocation may be used up very quickly. Please also be aware that some mobile phones have limited capacity to receive incoming SMS messages. In cases where your inbox has reached capacity the messages will be queued for despatch at Vodafone.

Homeads may limit the number of people eligible to use one policy. In the event of the loss of policy or login details, the policyholder must satisfy Homeads that they are the policyholder by way of receipt and/or ID for re-issue of login details. If you have comments or concerns please write to: Customer Relations, PO Box 11245, Manners St, Wellington, or email us at info@homeads.co.nz Please ensure you include your policy number and return address.